CUSTOMER ZONE

Our Products And Services Designed With Our Customers In Mind

OUR NETWORK.

Offices Worldwide
+ 0
International Services
+ 0
Countries / Territories Served
+ 0

PACKAGING GUIDE.

Shipments must be packed properly. Each individual package must comply with the weight and size limitations and labeled properly.

Weight Limit

While there is no limit for total weight of the shipment, each individual package must weigh no more than 20kg.

Special handling

If your parcel needs special handling, please apply special handling label prior to the shipment.

Size Limit

Each individual bag or package must within: 120cm x 85 cm x 70cm. However, there is no limit to the total shipment packages.

Packaging

Double-walled box is recommended for general items with extra space filled up. Please apply H-taping with 48mm OPP tape.

Labeling

Please attach shipment label on the top surface of your package, and avoid placing it on a closing line. Other attached documents should be fit in a transparent folder on the parcel.

CAPABILITIES.

CUSTOM DELIVERY

Our tailor-made unique delivery solutions can cater to your needs, Linex can utilize the advantages of both courier and postal services, creating a world-wide hybrid delivery solution for our customers.

Efficient Delivery

Professional Customer Service

Real-time Tracking

LINEHAUL NETWORK

We are proud to be THE Wholesale Courier GSA (General Sales Agent) for Cathay Cargo. With the extensive partnership with Japan Post and Geopost, we are one of the largest independent linehaul networks in the world, especially in Asia-Pacific, Middle East and Europe

SHIPPING GUIDE.

Should you have any inquiry, please do not hesitate to contact your Account Manager or Local Linex Office.

Prohibited & Restricted Commodities are defined by IATA regulations and Cathay standards.

Prohibited Commodities

NOT acceptable for transport overseas under any circumstances
  • Animals & Animal Products
  • Plants & Plant Products
  • Any Item(s) prohibited by any law, regulations or statute
  • Counterfeit & Pirated goods or materials
  • Currency & Bullions
  • Dangerous Goods, Hazardous or Combustibles Materials including Asbestos
  • Illegal Drugs or Narcotics
  • Firearms & Parts thereof, Weapons including Swords and Ammunition
  • Human Remains including Ashes
  • Dangerous Liquids
  • Perishable Items that require temperature control or special handling
  • Pornography

Restricted Commodities

MAY be acceptable under certain conditions (check with LINEX)
  • Antiques, Fine Arts or Works of Art
  • Collectible and/or Irreplaceable Items
  • Drugs & Pharmaceutical Products
  • Furs / Ivory / Endangered Animal Products
  • Industrial Diamonds / Carbons
  • Medical Samples e.g. diagnostic specimens, blood tissue samples
  • Precious Metals & Stones
  • Movie Coupons, Tickets & Vouchers
  • Non-DG Liquids with paperwork proof subjected to approval by local CX
  • License-controlled Medicines
  • Lithium Batteries subjected to approval by local CX & IATA DG regulations
  • Food item subject to license controlled

How can we help?

Customer service hotline 24 Hours Global Coverage​

Support when you need it

Contact Us

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

Support when you need it

Contact Us

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

Support when you need it

Contact Us

CONTACT US

WE CARE ABOUT YOUR EXPERIENCE.
FILL IN YOUR DETAILS AND WE'LL CONTACT YOU SHORTLY.